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Text File  |  1991-01-10  |  493b  |  16 lines
  1.  
  2. Dear
  3.  
  4. In my letter of   [date] , I explained that the merchandise
  5. I ordered from you hadn't arrived.  I am attaching a copy of
  6. that correspondence for your convenience.
  7.  
  8. Having received neither the merchandise nor a response to my
  9. previous letter, I am requesting that you refund the [amount]
  10. remitted with my order.  Attached is a copy of my cancelled
  11. check.
  12.  
  13. I shall be looking forward to receiving my refund promptly.
  14. Thank you for your immediate attention to this matter.
  15.  
  16.